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Manage IT Without Having to Become IT

Speaking Their Language

Your organization’s livelihood is dependent on IT, which can be a scary thought!

Managing the complexities of networks and system issues can be tough, and it is not your forte. Conquering the growing threat from cyber-attacks and data breaches can be tougher still.

Falling victim to them can put you out of business. Relying on hope and good fortune is totally inadequate. And now, handling remote working securely is probably a new issue to deal with. And with all this, you need to ensure that your IT spend is at the correct level.

All the IT & cybersecurity advice and support you need is in this book!

Speaking Their Language gives you, the business owner, manager or non-profit director, all the essential information you need to get the best from your IT department or IT provider by being able to… speak their language.

It’s a non-techie guide to IT and cybersecurity, written in an accessible and easy-to-read style, to help you set up your organization for success… securely and within budget.

Armed with all this knowledge you will be able to, in a fast-changing world, effectively manage your IT team or IT service provider

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Rob Protzman

Rob Protzman is founder and president of Chartered Technology, a managed service provider that has grown from a one-man shop in his basement to a highly skilled team of professionals serving clients throughout northern Colorado. A natural and experienced entrepreneur, Rob started his first business at age 9 and in 2018, was recognized as one of BizWest magazine’s Forty Under 40, a list of northern Colorado’s emerging leaders. Rob has served multiple terms as lieutenant governor for the Rocky Mountain district of Kiwanis International and has volunteered as a middle school technology teacher. He lives in Loveland with his wife and two daughters.

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“Rob’s book is incredibly easy to read and understand.  Everything you need to know is laid out in simple non-it speak, and this empowers any business owner or manager with the knowledge they need to know about how IT services should be managed at their office, and the partnerships you should have with your tech vendors.“
Justin KingColorado VoIP
“My expertise is managing money for people, not IT or cybersecurity. Speaking Their Language gave me a great understanding of how it all works, in a way that made sense to me. After reading the book, I feel like I know what I need to know in order to ensure my office is operating efficiently and securely. If you are a business owner, I highly recommend taking the time to read this book.”
Tyler RuschFinancial Planner
“This is the book I wish I had access to when I began my journey as an IT manager in the non-profit space.

There are so many great things about this book. The plain conversational language makes you almost forget you are reading a technology book. If you are needing IT solutions in your business, if you are a member of a small IT department, or you are wondering how to maximize your budget for IT solutions, this book provides excellent guidance.

Definitely grab a copy and put it to work for your business today!“
Matt Cramer Site Reliability Engineer and IT Consultant
“Speaking Their Language not only helps business owners to understand the scope of IT in their companies, but very clearly explains the aspects and steps needed to develop an IT solution for businesses.  It is refreshing to see all of these complex issues boiled down into an understandable and actionable book.  I highly recommend this book”
Don ChapmanPresident, Grimm Brothers Brewhouse
“I love this author!”
Nancy ProtzmanRob’s Mom